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SMS & Text Messaging Policy

Consent, opt-out, support, sample application messages, and federal TCPA & CTIA carrier disclosures for text messaging programs across web applications operated by 357Lab, LLC.

Effective Date: October 25, 2026 · Operator: 357Lab, LLC (Dallas, Texas · 1 (888) 403-5357)

1. Program Brand & Scope (Umbrella & Operated Web Applications)

357Lab, LLC ("357 Lab") is a Texas limited liability company based in Dallas, Texas that builds and operates web applications, interactive software tools, and digital services on dedicated project domains and sub-brands. Web applications operated by 357Lab, LLC may offer optional, opt-in SMS text messaging for lawful, user-requested transactional, operational, and interactive two-way application communications — including account and service notifications, interactive two-way prompts and user-initiated keyword or command responses, scheduling and activity coordination, workflow and status updates, and administrative alerts. Each operated web application displays its specific program brand name, expected message frequency, and dedicated support contact at the point of opt-in and on its dedicated `/sms`, `/privacy`, and `/terms` pages, while adhering to this company-wide 357Lab, LLC SMS policy and all applicable federal and industry messaging standards.

2. Explicit Opt-In Consent & Web Form Standard

357Lab, LLC and its operated web applications never send unsolicited third-party marketing or promotional text messages. Users only receive recurring application text messages after providing prior express opt-in consent through our standard web application opt-in workflow:

  1. Web Application Onboarding & Settings (`WEB_FORM`): An invited or registered user signs into the applicable 357Lab, LLC web application, enters their mobile phone number, accepts the Terms & Privacy Policy, and voluntarily checks a separate unchecked-by-default optional SMS consent checkbox before clicking the submit button.
  2. Inbound Keyword Re-Opt-In: A user who previously opted out may also re-enable text messages by texting START, YES, or UNSTOP from their mobile device to the application's dedicated SMS number.

Consent to receive recurring SMS messages is completely optional and is never a condition of purchasing any goods or services or using any 357Lab, LLC web application. Entering a phone number solely to verify account access does not enroll a user in recurring text messages.

3. Supported Keywords: Opt-In (START), Opt-Out (STOP), & Support (HELP)

  • Opt-Out Keywords (`STOP`, `STOPALL`, `UNSUBSCRIBE`, `CANCEL`, `END`, `QUIT`) & Natural-Language Revocation: In full compliance with the federal Telephone Consumer Protection Act (TCPA, 47 U.S.C. § 227), FCC rules at 47 C.F.R. § 64.1200(a)(10)–(12), and CTIA Messaging Principles and Best Practices, you may revoke consent and cancel text messages from any 357Lab, LLC web application at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT, by sending any reasonable natural-language opt-out request, or by toggling SMS notifications off in the web application settings. Opt-out requests are honored immediately, and you will receive one final, non-marketing confirmation text verifying that you have been unsubscribed and will receive no further messages unless you explicitly re-enroll.
  • Opt-In / Re-Subscribe Keywords (`START`, `YES`, `UNSTOP`): If you previously opted out, you can reply START, YES, or UNSTOP to resume opted-in application notifications, or re-enable SMS consent in your web application account settings.
  • Support Keywords (`HELP`, `INFO`): Reply HELP (or INFO) to any text message to receive program support details, or contact 357Lab, LLC toll-free at 1 (888) 403-5357 (or via the dedicated support email displayed on the applicable web application).

4. Sample Application Messages

Each web application operated by 357Lab, LLC clearly identifies its program brand in every message, never sends unsolicited third-party marketing, and supports conversational and interactive two-way replies as well as automated notifications within the scope of the user's explicit opt-in:

  • Opt-In / Enrollment Confirmation: "[357Lab App]: You are opted in to receive automated application notifications and interactive updates. Msg freq varies by account activity. Msg & data rates may apply. Reply HELP for help, STOP to cancel."
  • Interactive Prompt / Two-Way Action Request: "[357Lab App]: Update on your active request #[ID] — action available. Reply YES to confirm, NO to decline, or STATUS for current details. Reply HELP for help or STOP to opt out."
  • Transactional / Status Confirmation: "[357Lab App]: Confirmed — your response and preference update have been recorded for your account. Reply HELP for support or STOP to end text updates."
  • Scheduled Activity / Account Notification: "[357Lab App]: Reminder — your scheduled activity or account notification is set for [Date/Time]. Reply STATUS for details, HELP for help, or STOP to cancel."
  • `HELP` / `INFO` Auto-Reply: "[357Lab App] (operated by 357Lab, LLC): For support, use the help contact in your web application or call 1-888-403-5357. Msg & data rates may apply. Reply STOP to cancel."
  • `STOP` Opt-Out Confirmation (47 C.F.R. § 64.1200(a)(10)–(12) compliant): "[357Lab App]: You have been unsubscribed and will receive no further text messages from this program. Reply START to re-subscribe."

5. Message Frequency & Rates

Message frequency varies based on application workflow, account activity, user-initiated commands, and user-configured notification settings (and is disclosed prior to opt-in on each operated web application). Message and data rates may apply according to your mobile wireless carrier plan.

6. Federal Regulatory Compliance & Carrier Liability Disclaimer

All 357Lab, LLC text messaging programs are operated in strict compliance with the federal Telephone Consumer Protection Act (TCPA, 47 U.S.C. § 227), Federal Communications Commission (FCC) regulations at 47 C.F.R. § 64.1200, Telemarketing Sales Rule (TSR, 16 C.F.R. Part 310), and CTIA Messaging Principles and Best Practices. Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile network operator and wireless coverage availability.

7. Privacy & Strict Mobile Non-Sharing Commitment

No mobile information or phone numbers collected by 357Lab, LLC or its operated web applications will be shared with or sold to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For complete details on our privacy and security practices, please review our Privacy Policy and Terms of Service & Conditions.