Privacy Policy
How 357Lab, LLC collects, uses, and safeguards information across 357lab.com and web applications operated by 357Lab, LLC.
1. Overview & Scope (Umbrella & Operated Web Applications)
This Privacy Policy describes how 357Lab, LLC ("357 Lab," "we," "us," or "our"), a Texas limited liability company based in Dallas, Texas, collects, uses, protects, and handles information when you visit 357lab.com, contact us, or use any web application, interactive software tool, or digital service owned and operated by 357Lab, LLC on dedicated project domains. Individual web applications operated by 357Lab, LLC also publish application-specific privacy and SMS notices tailored to their features while adhering to the strict privacy commitments in this policy.
2. Mobile Information & Strict SMS Non-Sharing Commitment
No mobile information or phone numbers collected by 357Lab, LLC or its operated web applications will be shared with or sold to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Information We Collect
Depending on how you interact with 357Lab, LLC or our operated web applications, we collect only the minimum information necessary to provide the requested service:
- Contact & Account Information: Name, display identifier or nickname, email address, or mobile phone number when you voluntarily contact us, request services, or sign in to an invited or registered web application operated by 357Lab, LLC.
- Application Preferences, Interactions & Consent Records: User-configured workflow or scheduling responses, group or account participation, notification preferences, explicit SMS opt-in/opt-out timestamps, and user-submitted inputs within web applications operated by 357Lab, LLC.
- Security & Operational Records: Essential session cookies, authentication verification records, rate-limiting counters, and short-lived operational logs used strictly to secure accounts, prevent automated abuse, and maintain service reliability. We do not use third-party advertising cookies or cross-site behavioral tracking.
4. How We Use Information
We use collected information solely to:
- Deliver and maintain the services and web applications you request or participate in;
- Send opted-in transactional, operational, interactive two-way, or account text notifications only when you have explicitly opted in (SMS consent is optional and never a condition of purchase or service);
- Honor opt-out requests (such as STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT replies, or any reasonable natural-language opt-out request under 47 C.F.R. § 64.1200) and maintain suppression records so unsubscribed numbers are not contacted;
- Protect the security, integrity, and availability of our websites and applications.
5. Service Providers & Data Protection
We use trusted infrastructure, security, authentication, and telecommunications processors (such as cloud hosting, bot protection, authentication, and carrier messaging providers) solely to host our services, authenticate users, and transmit opted-in communications under strict confidentiality obligations. Sensitive contact details such as mobile phone numbers are encrypted at rest where stored in our web applications. We never sell, rent, or trade personal information.
6. Data Retention, Opt-Out & Deletion
We retain information only for as long as needed to provide the applicable service or comply with legal and carrier compliance obligations. Users of web applications operated by 357Lab, LLC may opt out of text messages at any time by replying STOP (or toggling SMS off in account settings) and may leave a program or delete their profile within the application settings. For full details on text messaging practices, please review our SMS & Text Messaging Policy and Terms of Service & Conditions.
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact 357Lab, LLC via our Contact page or call toll-free at 1 (888) 403-5357 (Dallas, Texas).